- This assertion is made between iTraining London, who’s enlisted location is: 64 Broadway, London E15 1NT, UK and the understudy or Course actively present person or company’s approved delegate (named on the receipt)
- In the occasion of unforeseen circumstances, iTraining London maintains whatever authority is needed to change the course commence date by giving 5 (five) days notice to the course attendee(s)
- All the fees must be settled down over the required funds no less than 2 (two) weeks before the course begin date, this is because of appeal for specific courses and our strict approach of ‘Greatest of 6 understudies in a class’ in place for the addresses to have more consideration on the course actively present people
- Once a module or course has begun no refund will be given, consequently, iTraining London restricted emphatically prompts the course actively present people or organizations to check the modules taught for each one course or have a dialogue about the course with the course co-facilitators ahead of time.
- The customer has the right to claim for a refund if requested by writing 5 days of the course commencing date. This does not apply for the courses beginning inside a week of enrolment. An organization charge charges are applicable if the discount is sanction.
- The customer has the right to change the beginning date by giving at least seven days notice, in composing or by means of email. Any solicitations got after this date, may not be prepared. This is because of reserved seats and restricted space.
- iTraining London maintains all authority to reject access to any course actively present person who has neglected to make the full instalment on time.
- If the understudy or course actively present person misses a class, iTraining London won’t “rehash” the class. When the course has begun, the class time can’t be changed.
- In the event of unforeseen circumstances, we reserve the right to change the course start date by giving 5 (five) days notice to the course attendee(s) or substitute with alternative training delivery method to compensate
- In the very unlikely event, it’s necessary to cancel an event due to circumstances beyond our control, we will inform you by email with as much notice as possible. We will not be responsible for any financial loss. expenses such as accommodation or travel due to a cancelled event. In this case, a substitute for the training delivery method will be offered (such as alternative dates/online where possible). If a refund is agreed in writing, we will issue the refund within 30 days and may deduct the administration charge
- If the customer would like to make any suggestion or complain regarding their online training delivery session, it must be made within 11 hours of commencing the training so we can take further action to resolve the issue.
- The terms and conditions are liable to change.